OpenDrive Desktop can't connect to internet though I had established connection

(2 posts) (2 voices)

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baijianpeng
Member

Today I tried OpenDrive Desktop v1.3.6 the first time. When I tried to login, it can't connect to internet. The pop-up warning dialog told me:

[quote]
Request failed

No internet connection available
[/quote]

Certainly I had established the internet connection (otherwise how can I post here?). It seems that OpenDrive Desktop can't detect that.

My OS is : Windows 7 64-bit
My internet connection method: Wireless 3G provided by China Telecom Co.

I tried both 32-bit and 64-bit version of OpenDrive Desktop, they all can't find the internet connection.

What's the problem?

Hope you will fix this soon.

Posted 6 months ago #
od.admin
Key Master

This problem appears, when you don't have insternet connection or application is blocked by firewall.
Please check your firewall settings.

OpenDrive Desktop application was developed and successfully tested on multiple computers for all versions of Windows XP, Vista and Win 7.
However, randomly our users reporting errors based on conflict of OpenDrive with third party apps.
We already developing new reporting tool for OpenDrive Desktop app, which will be reporting all errors to better understand problem on user's computer. It will be available with next version.

Posted 6 months ago #

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